hayleylovesplaid There was just a black screen when I clicked on the app post-update, nothing would load even after giving it a few minutes. Update: I closed all other apps and I was able to open the app & start the very slow process of loading all my past projects.
desimon hayleylovesplaid Hello Hayley, thanks so much for your feedback! We’re on it, trying to track down that bug causing the issue, and your insights are a huge help.
desimon Tunee Hello Tunee, sorry to hear that you having trouble with the new update. The first things to try is close the app completely and reopen it to see if it start syncing your projects. Another try is restarting your device. We’re on it, trying to track down that bug causing the issue.
zahanamoret111 I don’t have a subscription but the app seems to be forcing me to get one. I can’t leave the screen that suggests a subscription to me as there is no ‘x’ button anywhere on the screen. It’s as though I must pay to must pay to access my gallery now. What’s that about?
desimon zahanamoret111 You can try the app, getting a free trial of one week. Cancel anytime, even in the trial period, if you don't want to continue with the plan that unlocks all the face templates and awesome color palettes. After that, the app will continue with only one free template and three free color palettes.
