Latest drawing not loading.

cathyzoller

Hi, I have a new subscription. The drawing I just spent hours learning how to do is not loading, the loading spinner just spins and I can't even open the app on my ipad now (only the M1). I have "use icloud" turned on but it's not in the icloud files.

suelenfrederico

cathyzoller did you manage to recover the drawings?

desimon

Hi Cathyzoller

Try the following:

Turn your device off and on (this forces iCloud to check the status of your files)

Let us know if this works for you.

Best.

itzzelenax

desimon It doesn't work. I hope you fix the bug soon because this is so important for my school . I spent hours on a drawing and now it's all gone, because it's constantly loading .

suelenfrederico

itzzelenax did you manage to recover the drawings?